TERMS AND CONDITIONS
Covetime Retreat (referred to in this document as “Covetime Retreat”, “us”, “we”, “our”, or “ the Property”) will be pleased to provide you (referred to in this document as either “you” or “your”) and members of your party accommodation and outdoors activities at the Property on the terms and conditions set out in this document.
PAYMENT POLICIES
DEPOSIT & FINAL BALANCE
You will provide us with a deposit of 50% (the “Deposit”) of the final booking price (the “Final Booking Price”) as listed on the booking confirmation from Covetime Retreat (the “Booking Confirmation”) in order to secure a rental reservation with Covetime Retreat (a “Rental Reservation”) immediately upon making the Rental Reservation. The balance of the Final Booking Price is due 90 days before the anticipated start date as listed on the Booking Confirmation (the “Start Date”). Any booking made within 90 days of the Start date, the Final Booking Price will be paid in full immediately upon making the Rental Reservation.
PAYMENT TERMS & CONDITIONS
All prices listed in the Booking Confirmation and in this document are in Canadian dollars. We may accept payment from you in United States dollars (“USD”) at the currency conversion rate that we set at our discretion. If we agree to accept a payment from you in USD, then you agree to pay us an additional currency conversion fee of 1% of the amount of such payment. We accept Canadian dollars payments in the form of bank transfers, and PayPal . We accept USD payments in the form of PayPal and wire transfers.
RESERVATION/CANCELLATION
By making a rental Reservation, you accept and agree to the cancellation and no-show policy of Covetime Retreat If you cancel a rental Reservation fewer than 90 days in advance of the Start Date, the entire Final Booking Price will be non-refundable. If you cancel a rental Reservation more than 90 days in advance of the Start Date, the Deposit will be refunded less the cancellation fee of 4% of the deposit amount. Covetime Retreat reserves the right to cancel or modify a rental Reservation where it appears that you or a member of your party has engaged in fraudulent or inappropriate activity (as determined in the sole discretion of Covetime Retreat) or under other circumstances where it appears that the Final Booking Price or terms of a rental Reservation contain or resulted from a mistake or error, however caused.
ACCOMMODATION POLICIES
MINORS
Covetime Retreat is an all-ages property, and as such, welcomes guests who are under 19 years old (a “Minor”) as long as the Rental Booking was made by a guest over the age of 30 and they are accompanied by an adult over the age of 30. If your group includes any Minor, then it is your sole responsibility to monitor and supervise the Minor at all times and to obey the instructions of Covetime Retreat in respect of yourself and the Minor at all times. You agree to cause any Minor under the age of 7 to wear a life jacket provided by Covetime Retreat at all times while on the dock located on the Property. Covetime Retreat does not condone the use of alcohol or cannabis by a Minor. By making a rental Reservation, the Guest acknowledges that he or she has been advised that the legal consumption age in British Columbia is 19 and, in consideration of Covetime Retreat accepting the rental Reservation, hereby waives any and all claims that the Guest have or may in the future have against Covetime Retreat in relation to the consumption of alcohol or cannabis by a Minor on or near the Property, to release Covetime Retreat from any and all liability for any loss, damage, expense or injury, including death, that the Guest or the Guest’s next of kin may suffer, as a result of consumption of alcohol or cannabis by a Minor on or near the Property, and to indemnify and save harmless Covetime Retreat from any claims against of losses by Covetime Retreat or any of its directors, officers, employees, agents and affiliates arising from or in any way connected with the consumption of alcohol or cannabis by a Minor from such Guest’s group.
ENHANCEMENT POLICIES
ENHANCEMENT CANCELATION
If you cancel any of the enhancements provided by Covetime Retreat (the “Cancelled Enhancement”) fewer than 30 days prior to the Start Date, Covetime Retreat will retain the full amount due for the Cancelled Enhancement (the “Cancelled Enhancement Cost”) as listed on the Booking Confirmation. If you cancel the Cancelled Enhancement more than 30 days in advance of the Start Date the enhancement is non-refundable but Covetime Retreat will provide a credit for the value of deposits paid to date. The credit can be used towards a future booking, does not expire and is transferable to another person or group. Covetime Retreat will refund any refundable amounts to you within a reasonable amount of time after receiving the Cancelled Enhancement cancellation notice from you. Covetime Retreat reserves the right to cancel or modify an Enhancement where it appears that you or a member of your party has engaged in fraudulent or inappropriate activity (as determined in the sole discretion of Covetime Retreat) or under other circumstances where it appears that the Final Booking Price, the Enhancement Costs, or the terms of a rental Reservation contain or resulted from a mistake or error, however caused.
WAIVER POLICY
You and all members of your party are required to sign a Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement in the form acceptable to us prior to your arrival at Covetime Retreat. Minors must have a parent or legal guardian sign the Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement on their behalf. A copy of the aforementioned waiver will be available to you on written request to Covetime Retreat.
GENERAL POLICIES
DRONE USE
Due to considerations in relation to high volume of air traffic, and sensitive wildlife habitat on the Property, Covetime Retreat does not prohibit the use of all drones, or similar technology, yet please use with extreme caution. By making a rental Reservation, the Guest acknowledges that he or she has been advised of the dangers of drone use in an area of air traffic and sensitive wildlife, in consideration of Covetime Retreat accepting the rental Reservation, hereby waives any and all claims that the Guest have or may in the future have against Covetime Retreat in relation to the use of drones of similar technology on or near the Property. to release Covetime Retreat from any and all liability for any loss, damage, expense or injury, including death, that the Guest or the Guest’s next of kin may suffer, as a result of drone use or similar technology on or near the Property, and to indemnify and save harmless Covetime Retreat from any claims against of losses by Covetime Retreat or any of its directors, officers, employees, agents and affiliates arising from or in any way connected with the use of drones or similar technology from such Guest’s group.
MEDIA POLICY
Covetime Retreat is committed to utilizing social media to enhance its profile and reputation, to listen and respond to guest opinions and feedback, and to drive revenue, loyalty and advocacy. Covetime Retreat authorizes the use of its name in association with any photos taken by you or members of your party at the Property. You are free to share these photos on their social media with the hashtag #covetimeretreat.
FORCE MAJEURE
Neither party shall be liable for delays in performance of any obligation under this rental Reservation that is caused by an act or occurrence beyond the reasonable control of such party including but not limited to acts of God, global pandemics or regional epidemics, war, civil disturbance, or extreme weather conditions (a “Force Majeure Event”). If a force majeure event occurs, the performance of the affected party shall be excused for the period of delay resulting from the force majeure event. If you are affected by a Force Majeure Event and your performance of your obligations under this rental Reservation is delayed, Covetime Retreat will use commercially reasonable efforts to reschedule your rental, subject to any payment differentials (as determined in the sole discretion of Covetime Retreat).
LIMITATION OF LIABILITY
Our liability, for any and all causes arising out of this rental Reservation, whether based in contract, tort, negligence, strict liability, or otherwise will, in the aggregate, not exceed the actual fees paid by you to us pursuant to the rental Reservation. In no event will we be liable for incidental, consequential, punitive, indirect, or special damages, including, without limitation, any interruption or loss of business, profit, or goodwill. As a condition for recovery of any liability, you must assert any claim against us within three months after discovery or 60 days after the termination of the rental Reservation, whichever is earlier.
GOVERNING LAW
The rental Reservation and all disputes and controversies relating to or arising out of the rental Reservation and these Terms & Conditions are governed by and will be interpreted and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. By making a rental Reservation, you irrevocably attorn and submit to the non exclusive jurisdiction of the British Columbia courts situated in the City of Vancouver (and appellate courts therefrom) and waive objection to the venue of any proceeding in such court or that such court provides an inappropriate forum.
Covetime Retreat
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