Privacy Policy

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Privacy Policy

Effective Date: 31-May-2024

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about guests and visitors to our vacation rental property. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information from you when you:

• Make a reservation
• Contact us for information or support
• Provide feedback or reviews

The personal information we collect may include:

• Name
• Contact information (email address, phone number, home address)
• Payment information

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and manage your reservation
• To communicate with you regarding your booking and stay
• To improve our services and property
• To send promotional materials, special offers, and updates (you can opt-out at any time)

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our property (e.g., cleaning services, payment processors, tour operators)
• To comply with legal obligations, such as responding to lawful requests from public authorities
• To protect our rights and property

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information, subject to certain legal obligations
• Object to the processing of your personal information
• Withdraw consent for the use of your personal information

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies or to alert you when cookies are being sent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

amy@covetimeretreat.com
604-781-1820
665-1628 Industrial Ave.,

 Port Coquitlam, BC V3C 2A0